Astun are committed to keeping your personal data private and secure
About this privacy policy
Astun are committed to keeping your personal data private and secure. We will not make your data available to any third parties for marketing purposes or for any other reason except if required by law. This privacy policy describes when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Types of data we collect
Website cookies
Our websites use cookies to collect information. This includes information about pages viewed and your journey around our websites. Some information about page views are recorded in our CRM, HubSpot.
Google Analytics
We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing lists
As part of the registration process for our newsletters, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We are in the process of switching our mailing lists from MailChimp to HubSpot. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer at dpo@astuntechnology.com.
Booking training courses online
When you book a training course on our website, your name and email address (and any attendees’ details on whose behalf you book) will be stored in our booking system BookWhen.
We may use this data to inform you of future training that we think may be of interest via our training and events mailing list. You always have the option to opt out of future mailings.
Our business systems
In the course of providing services and support to our customers we use a number of business systems e.g. for customer relationship management, support, accounting and project management. We retain name and customer contact details within these systems.
Changes to this privacy policy
We will review this privacy policy periodically to take account of changes in good practice and legal requirements. We will notify you of any changes to this policy by email.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at dpo@astuntechnology.com.
Related privacy policies
For services that are operated by Astun Technology on behalf of our customers, please see the following privacy policies.
Last updated 17th April 2023