Local government officers must keep multiple plates spinning to maintain services at the high level their residents demand.  Unfortunately, sometimes knowledge is held by a tiny number of people, especially when it comes to GIS. When key staff move on, it’s almost impossible for them to distil a lifetime of specialist knowledge into handover documents. This leaves their replacements in a tricky situation.

This was the situation we encountered at one borough council recently. Following attrition and an internal restructure, new individuals held the reins to the GIS function. Fortunately, they already had a modest amount of GIS experience. However, they didn’t know the capabilities of iShare in the Cloud (iSiC), nor how to administer the system. 

Helping councils make the most of their investment in open source GIS

Enter our secret weapon: David. David is an experienced iSiC consultant and trainer with over 20 years of experience in local government GIS.

David was able to design a customised training programme. This included all the elements that an inexperienced administrator would need to learn. It would also help the team understand the system’s capabilities.

Hands-on GIS training to solve real-life issues

During training sessions, the team tackled issues and made requested improvements to ‘Live’ systems. For example, David helped the delegates decipher workflow errors caused by moved/restructured data. 

Does this sound familiar?

If so, you’re not the only one. Since delivering this training last month, we’ve already had a similar enquiry.

If your GIS team has changed, we’d like to help. Please contact us to talk about training, consultancy or mentoring. We’ll help you find the right solution for your people and your budget.