What Markets do we serve?
It’s an urban myth that 80% of all corporate data includes a location but it is certainly the case that a very large proportion of Local Government data relates to objects, incidents and activities which can be geographically referenced. That is why Local Government is Astun’s principal market. With well over 50 local authorities as iShare customers, ranging from small districts to large cities and some of the largest counties in England, Astun has an unrivalled understanding of the application of geography to local service delivery. Our experience in Local Government has helped us to deliver similar capabilities to Police Services, National Parks and Housing Associations.
Featured case studies
Here are some of our case studies
Shared Services - East Hants and Havant
A shared service using iShare in the Cloud with a Spatial Data Warehouse (SDW) based on PostGIS, iShare GIS, a browser based intranet GIS for staff and iShare Maps a public facing internet application which includes a map portal, a property or area centric report page, embeddable maps for use within web pages and location based searches.
Essex County Council - iShare in the Cloud
A case study about Essex County Council's fully managed Cloud based GIS infrastructure, Astun’s biggest deployment to date. It has helped the County save money and enabled twelve District and two Unitary councils meet their INSPIRE obligations.
Save time, go online - Service transformation
In the face of continuing budget reductions Newport City Council were looking for further efficiencies by tailoring service delivery to customer demand and driving online transactions. In 2013, the council launched its ‘Save time, go online’ campaign. As part of its customer services strategy, the council wanted to increase choice for the public and introduce more self-service opportunities. iShare is at the heart of this campaign with My Newport providing citizens and businesses with specific information directly related to their location.
Grand Union Housing Group - Tenants' Portal
When Grand Union Housing Group was looking for an on line portal solution for use by tenants of its subsidiaries, Aragon Housing Association and South Northants Homes, it looked around to see what was on offer both in its own sector and elsewhere. Their shopping list of features was extensive. The resulting solution 'My Place Portal' is based on iShare but extra security and some additional features enable tenants to view a history of their rent payments and repairs requests but also enrich the experience with much more individual functionality.
Canal & River Trust - mentoring
The Cloud and Open Source present intriguing cost effective options to many organisations who have been using traditional vendor based software and a local server based infrastructure. An increasing number are now considering dipping their toes into the Open Source water to see if it is all that it is cracked up to be, and that is where Astun can help.
Astun offer a mentoring and skills transfer service, which is very much in line with the ethos of the Open Source community.
Surrey Planning Hub - infrastructure
Planning information is perhaps the most commonly accessed data on any council website because planning decisions have an impact on people, communities, businesses, and organisations that provide services and facilities. The trouble is that this information is fenced in by local planning authority boundaries.
In this project Astun provided local authorities in Surrey with an open source infrastructure and API to aggregate and then publish live planning application data for the whole of Surrey via the web. A standard data schema and shared source code via GitHub now enables any council wanting to replicate the Surrey solution to do so.
Making Assets Count
Cambridgeshire County Council's 'Making Assets Count' project used the iShare platform to plot all the County's assets which are available to the public and all partners involved in the project including Parish and District Councils and Bluelight services. The joint management and use of the property portfolio across Cambridgeshire will lead to rationalisation of the estate and lower running costs with a predicted 20% increase in property disposals over five years and a 20% revenue saving.
Fault reporting and public consultation with iShare Logger
iShare’s ‘Logger’ module enables fault and incident logging via a map. The location and unique identifiers of incidents such as broken street lights, abandoned cars, fly tipping, graffiti or potholes can be passed directly to backend service systems.
Cambridgeshire Highways use Logger for fault reporting to improve the interface between the contact centre and Highways and reduce 'double data entry.' Surrey Heath deployed Logger to support their public consultation on the Deepcut Barracks redevelopment and for the proposed redevelopment of Camberley town centre
Exactrak- bespoke development
When Exactrak wanted to update its core system architecture the challenge was to provide better system performance, together with enhanced capabilities, that would deliver operational efficiencies for both vendor and customer alike.
Astun Technology, worked closely with Exactrak to deliver an enhanced web mapping application combined with cloud hosted Ordnance Survey mapping via Astun Data Services
FishMap Môn - bespoke development
FishMap Môn is a pilot project funded by the European Fisheries Fund and run in partnership between Natural Resources Wales (NRW) and the fishing community in North Wales. The project sets out to inform the sustainable management of the Welsh marine environment by collecting and mapping fishing activity and combining it with information on seabed habitats and their sensitivity to such activity. The outcome is a web mapping application, the FishMap Môn Guidance Tool, developed by Astun Technology in 2013 using Open Source technology. Astun also host the data and the application.
Wycombe Get INSPIREd
When Wycombe Council wanted a solution to meet their INSPIRE obligations they already had a comprehensive GIS and web mapping information service in place, in part facilitated by iShare. This infrastructure provided some of the core capability required for INSPIRE in terms of view and download services via WMS and WFS. Astun helped Wycombe to prepare their metadata and installed and configured GeoNetwork to manage Wycombe's metadata catalogue.
South Tyneside Council improved efficiency and service delivery by shifting citizens from telephone and face to face contacts to their web channel with the help of iShare and achieved savings in excess of £43,000 p.a.
Cleveland Police started using an iShare based application ‘imap’ nearly ten years ago. Over time the application has evolved to become an indispensable tool, now based on iShare GIS, for targeting resources based on incidents and crimes taking place in districts and neighbourhoods. The system receives crime and incident data which can then be interrogated by crime type by district or neighbourhood and over time. The results are plotted on a map, enabling specific targeting of resources to hot spot areas.
To contact Astun Technology support, visit the Helpdesk and Customer portal.
Astun customers can also benefit from our Technical Forum. Touch base with other Astun customers, and engage with our support team.
Online iShare Help
Also available are official web based help pages for iShare which are regularly updated:
iShare Support Conditions
This documents sets out the current terms and conditions of iShare Support for all Astun customers. This version supercedes all previous versions of these terms and conditions. Astun reserves the right to amend these terms and conditions by giving 60 days notice by email and posting the current version here.
iShare in the Cloud Support Conditions
This documents sets out the current terms and conditions of iShare in the Cloud Support for all Astun customers. This version supersedes all previous versions of these terms and conditions. Astun reserves the right to amend these terms and conditions by giving 60 days notice by email and posting the current version here.
Astun User Group
Astun has a flourishing user group with over 70 active members. Until recently the Group operated on a regional basis in the West & Wales, the South, East and North, to ensure a reasonable travelling distance for all. In 2016 we held a one-day Conference . You can view a report of the Conference here.
We welcome customers and prospective customers to our Conference which is once again taking place at the Aston Business School on the Aston University Campus in Birmingham on June 20th 2017. More details will be posted closer to the time.
The 2017 Conference will follow a similar programme to 2016 with a keynote speech followed by a series of presentations from customers and guest speakers. The afternoon will focus on training workshops focused on our key products and services with the aim to help customers get the most out of their investment.
To find out more about the group and how it operates please contact us.